Frequently Asked Questions
Everything you need to know about your Biodance journey.
Are Biodance products suitable for sensitive skin?
Yes, our Bio-Collagen Real Deep Masks and skincare range are formulated with hypoallergenic ingredients and are dermatologically tested to be safe for all skin types, including sensitive skin.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location but generally range from 7-14 business days. You will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return or exchange process.
Can I use the Bio-Collagen Real Deep Mask overnight?
Absolutely. For maximum absorption and the best results, we recommend wearing the mask for at least 3-4 hours or overnight until it becomes transparent.
Do you test your products on animals?
No, Biodance is committed to ethical beauty. All of our products are cruelty-free and we do not conduct animal testing at any stage of our production.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.